Privacy policy
This policy explains Adelaide SolarSafe’s website enquiry form, which is handled by Netlify Forms, and the direct phone and email alternatives.
Information you choose to provide
The enquiry form asks for your name, what you need help with and at least one contact method. You may also provide your suburb or postcode and a message. Please do not send sensitive information that is not needed for your enquiry.
How the information is used
Your information is used to respond to your enquiry and discuss the service or support you requested. The website form is handled by Netlify Forms.
Spam protection and security
The form includes a hidden honeypot field to help reduce automated spam. The website does not accept file uploads.
Delivery, storage and access
Netlify Forms receives and stores website-form submissions. Access and retention are managed in the Adelaide SolarSafe Netlify account and limited to authorised business users.
Website analytics
We use Google Analytics to understand general website use, such as which pages are visited and how people find the site. We also record non-identifying enquiry-path events, including when a visitor starts the form, when a form is successfully received, and when a phone or email link is selected. Names, phone numbers, email addresses, messages and other form-field content are not sent to Google Analytics. Google Analytics may use cookies or similar technologies; you can manage these through your browser settings.
Phone and email alternatives
You can choose not to use the website form. Call 0438 420 561 or email admin@adelaidesolarsafe.com.au. Information sent through those channels is handled through the relevant telephone or email service.
Privacy questions
For a privacy question, email admin@adelaidesolarsafe.com.au or call 0438 420 561.
Changes to this policy
This policy should be updated when the form’s delivery, storage or retention arrangements change.
